My name is Bruce Saawtelle. I have been in the bicycle business most of my life, having worked for my Dad's company, Chevy Chase Bicycle Service, since I was a little kid. I love bikes and love riding all types of bicycles. I raced road and mountain bikes for many years, and have been a USCF race official, a race organizer, and promoter of local road races. I also love fixing bikes for people. The new equipment is amazing, but I also enjoy repairing old bikes too. My mission is to get more people on bikes so they can enjoy some of wonderful things I love about bicycling. If you already ride, I want to help make your cycling experience more fun, and look forward to having the opportunity to serve you! We have a good selection of basic parts and accessories. We have been repairing many, many bikes for Takoma Park and Silver Spring, and D.C residents. We also have a nice selection of bicycles by KHS, Terry, Redline, and Torker. Feel free to call if you have a question. You may also use the "Contact Us" form. Thanks for your patience, and I look forward to your comments and suggestions about our store and how it can best serve the community. Conveniently located in Old Town Takoma Park at 7030 Carroll Avenue Just 4 blocks from Takoma Metro

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Reviews

JD
James D.

08/01/2015

Provided by YP.com

TERRIBLE SERVICE. TERRIBLE ATTITUDE.
Our son took his bike for a tune-up. It is virtually new but had sat for some months and needed a simple tune-up. The staff belittled the bike as not being very good but agreed to do the work. They phoned literally a hour later to say it was all done. Charge $85. When he brought it home there was still rust on the chain and on the axle. They had not been lubed. The front brake was not functioning. It appeared they had done absolutely nothing. When we took it back for an explanation, the staff quickly offered us our money back and tried to hustle out to avoid embarrassment in front of other customers. However, the mechanic who worked on the bike became verbally abusive and told us the bike was worthless. However, he didn't mind taking our $85. Their attitude is pompous and insulting. If you don't have a $1000+ bicycle you're not worth considering but they don't mind taking your money. I'm sorry, not all of us can afford to spend large amounts of money a bicycle. Their attitude and behavior is appalling. They saw this as nothing more than an opportunity to rip off a young kid. And rather than apologize when caught in the act, they became insulting. Stay away. They are dishonest and pompous.

More Business Info

Affordable Local Neighborhood Bicycle Shop. Call Us Today!

Hours
Regular Hours
Mon - Fri:
Sat - Sun:
Services/Products
* Bicycle Retail * Bicycle Repair * Bicycle Parts and Accessories
Brands
* KHS * Torker * Redline * Dahon * Terry * Masi * Origin 8 * Velo Orange
Payment method
visa, amex, discover, debit, travelers checks, mastercard, check, all major credit cards
Neighborhood
Takoma-DC
Amenities
Free Customer Parking Behind Our Shop
Categories
Bicycle Repair, Bicycle Racks & Security Systems, Bicycle Rental, Bicycle Shops, Bicycles-Wholesale & Manufacturers, Sporting Goods