Coosa Valley Electric Cooperative, Inc. is a non-profit, member-owned and democratically run rural electric system. Each year, member-owners have the right to vote for representatives to serve on the board of trustees. The trustees set policies to govern the operations of the cooperative. It is our intent to provide reliable, quality electrical service to the membership at the most cost effective price.

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Reviews

EM
Elaine M.

04/10/2017

Provided by YP.com

I have been a member of CVEC since 1972 and have never had
a problem with our service. When the blizzard of 1993 came through the central part of Alabama, our power went off but was restored as soon as possible

MT
Mandy T.

05/02/2016

Provided by YPmobile

I absolutely love their service! I use the smart pay plan. NO HIDDEN FEES! And absolutely NO LATE FEES! Ask about the service. It's great!

KP
Kayla P.

08/14/2015

Provided by YPmobile

Horrible customer service, they cant ever help you resovle issue because they dont know. Disrespectful and rude to loyal paying customers.

SA
Summer A.

03/10/2015

Provided by YP.com

They give you absolutely no leeway in payment scheduling or rescheduling. Not even a few days. I paid a partial payment and would get my paycheck in 2 days to pay the rest, and they wouldn't do it. I had to go get a loan that day, take off work and pay it by the end of the day. At least she gave me until the end of the day. I hate CVEC. So much higher than Alabama Power.

W
wolfie58

06/23/2010

Provided by YP.com
AJ

I have to agree with you, the prices are so much higher and they don't give you any breathing room between payment due dates and then pop you with a heavy late fee among other charges if you get disconnected. The only plus is unless your moving to the area they pretty much get to you for a service call in a reasonable amount of time.

More Business Info

A Touchstone Energy Cooperative

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Extra Phones

Phone: 256-362-4780

Brands
GE, Frigidaire, General Electric
Payment method
cash, check, debit, diners club, visa, master card, discover, amex
Category
Electric Companies
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