Doug's Vacuum Center

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I have a stunning antique chandelier that I took with me when I moved from my previous home. It needed some minor electrical work so I took it to Doug's Vacuum Center. I was absolutely appalled by the service I recieved. Not only were they incredibly rude and condescending, but they had the audacity to take three and a half weeks to split a single wire and "splice" it with electrical tape. And for the price I had to pay, electrical tape is completely unacceptable. Any novice can put a wire together with tape. I was expecting a professional grade job from what I assumed were professionals. Then, when my chandelier was returned to me, they had put a different chain on it. Wanting to keep the antique integrity of my fixture, I demanded my old chain back. They then claimed that I never brought the piece in with a chain and in the end, I left with no chain at all. The indignity, incompetence and essentially theft that I have endured is an outrage. I will under no circumstance ever patronize this establishment and would intensely urge anyone considering, to take their business elsewhere as well. The staff at Doug's Vacuum Center are not only disrespectful and have no value for their customers, but they are undeniably incompetent at what they do.

I have a stunning antique chandelier that needed some minor electrical work. I took it to Doug's Vacuum Center. Not only were they incredibly rude, they had the audacity to take 3 1/2 weeks to split 1 wire and "splice" it with electrical tape. And for the price I had to pay, electrical tape is completely unacceptable. Any novice can put a wire together with tape. I was expecting a professional grade job from what I assumed were professionals. When my chandelier was returned to me, a different chain was on it. I demanded my old chain back but they then claimed I never brought the piece in with a chain. In the end, I left with no chain at all. The indignity, incompetence and essentially theft that I have endured is an outrage. I will under no circumstance ever patronize this establishment and would intensely urge anyone considering, to take their business elsewhere as well. The staff at Doug's Vacuum Center not only have no value for their customers, but they are undeniably incompetent.

The lighting dept is very helpful and knowledgeable. I was introduced to the vacuums today also very informative regarding the central vac systems !!

people very knownledgable and easy to work with. They also help me on other problem with small electric clock.