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GS
Gabby S.

07/21/2018

Provided by YP.com

They sold me a vehicle that had a brake noise. They told me they just replaced ABS sensors - it will go away. The brake noise was included in the warranty of the sale for them to repair free of charge if it persists. It turned out to need a very expensive repair to fix (Hydraulic & Electronic Brake Controle Unit needed to be replaced - Hybrid). I have made many attempts to get them to purchase the vehicle back or repair the vehicle. This dealership has ignored all my requests for 2 months and have left me with an unsafe & undrivable vehicle. I have lost $5500. As well, Sam has screamed at me multiple times when I have been nothing but polite - which was rude and very upsetting. As well, the vehicle had the brake and ABS alert lights on before they sold the vehicle to me and they did an uncertified repair themselves (they are not licensed mechanics). The repair did not in any way fix the brakes, but only cleared the alerts so they could get the vehicle sold to someone - me without knowing there was a major issue with the vehicle that could cause my death or the death of others! Shame on you...very unethical practice.

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More Business Info

Hours
Regular Hours
Services/Products
Car, Truck, Suv, Van, Sedan Sales
Payment method
financing available
AKA

Auto Gallery Zone Llc

Auto Gallery of Tampa LLC

Auto Gallery Zone

Category
Used Car Dealers
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