Dr. Benjamin Mena, MD, FACP

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CLOSED NOW - Opens at 8:00am

Dr. Mena provides personal service and makes full use of the advantages provided as a MD-VIP physician, which allows access to greater annual tests and advisement.

At a first glance as a New Patient with Dr. Mena, I thought he was going to be a good doctor for me to stay with a my primary care. On my first and only visit, he seemed very professional and detail oriented. He ordered Lab work for me to have done and an untra sound for my thyroid. 48 Hours later the Lab results came back and I was able to view them on line based on the software Dr. Mena uses. Thankfully everything came back looking pretty good and thyroid was negative on issues. However, my cholesterol came back Extremely High and so naturally I called his office to chat with him. I was very rudely informed that Dr. Mena "doesn't do phone calls"! I said well if I have to come back in for a visit I will but can you have the Dr. call me so we can discuss it please. I never received a call back that day. I followed up with a second call the next day. I spoke with the same rude front desk guy and he said he gave Dr. Mena my message. This was a friday and I explained that I'd really like to speak with Dr. Mena but he wanted to he could call me in a prescription for the high cholestoroal before I came back in but I'd like to hear from him before the weekend starts. No call back again. Third time, I emailed the Dr. from their Lab Results email they had sent me 3 days earlier asking if the Dr. could call in a prescription for me and contact me on Monday after the weekend. Again today passed and no reply for the Dr. or his office staff.
I feel like this guy just accepted the money from my Healthcare provider and my co-pay and he is no longer worth any more of my time or investment. Check out other Primary Care Physicians before trying this one out! He has a poor "beside manner" and does not have the patients best interest in mind.