Matera Roofing, Inc

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Bait and Switch! I don't normally write negative reviews but I contacted this company a month ago after recieving an invoice from them and to date have not recieved a response. Imagine how responsive they will be when I have a leak!



I rely heavily on reviews when I make a buying decision. I looked today on line and low and behold! 6 positive reviews show up on a google search I wonder if there are permits pulled for any of these reviews or if they are friends and family they were all written one month ago right after I sent my complaint to the company.

That is what prompted me today to write this review.



So here is my experirence with Matera Roofiing Tampa FL.



I needed a major roof repair on an older home. I was doing many renovations at the time so I was on a limited budget. I got quotes from 3 companies and Matera

all around $8,000 ish.



The three other companies were BBB accredited Matera is not. Matera came back with an offer of $7,200.00 for the roof this stated in the contract and in the emails from the company ALL WOOD REPLACED/ CASH NO FINANCING. This would mean a complete tear off of the roof no additional charges.



Despite the onew negative review and that the company was only in business for 3 years and might not be around in 5, the price was very good. I had to borrow the money to complete this job.



Half way through my roof repair, the roof completly open; the salesman came to my home explaining they had underestimated this job and they were going to invoice me for the extra money, I protested. This is what a signed contract is for !



The contracted stated all wood replaced I'm sorry but thats what we agreed on.



I tried to explain that I had to borrow this money because they cant finance and it would be months before the house was done.



It was a bait and switch tactic at its finest. I am a single woman, I sign a contract and now you come out halfway through my repair and insinuate you will not finish unless I pay $1,100 more. This now makes you the same price as the other quotes I got from companies I could have financed with. Funny how that works.



Last month I recieved an invoice from this company via email stating if I didnt pay the balance they would place a lien on my home! No mailed invoice no phone call an email that could just as well wound up in my spam folder.



I wrote them expressing my concerns and got no reply at all I asked them to call me and still nothing. The roof repair was done well and if this company and its owners had any "Integrity" as they tout on there website this would have been a completely differrent review.



Take my advice go with an estabished BBB Accedited Company or one with personal referals in your area. I wish I had.