Olga's Bridal & Boutique

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I have worked with many amazing vendors during my wedding, including Kleinfeld's, but I had a truly terrible experience with Olga's Bridal. After working with the business, I got a feeling that they only care about their bottom line and making sure they get payment and do not care whether you and your bridesmaids have a good experience with their store. Very condescending and rude "customer is always wrong" type of attitude as well, they are not likely to admit fault, so be prepared to deal with any mistakes or misunderstandings with them as if they were your own. I do not recommend.

I couldn't have asked for a better experience. Beautiful dresses great service

DRESSES 4 STARS. STAFF 1 STAR. The dresses at Olga's are beautiful. Every single one was breathtaking. However, the staff was friendly to begin with, but when they realized my budget they quickly changed. They left me on my own to look for dresses and they only wanted to speak with me when it was time to pay. If you have a budget of at LEAST 1k then they will probably treat you right. If not, don't waist your time there because they act like they don't want you there. I understand it's business, but it is never right to be mean to a paying customer or even an intersted customer. Shopping for your wedding dress should be a very special time and they should treat you like a princess, however I felt nothing close to that.

To all; trust all of the user reviews. Was tasked with finding Bridal Shops for my wife's daughter. Accordingly I advised against Olga's because of the negative reviews. She called just the same to set an appointment for that day as they were on a very tight schedule. Did not recieve a call back for over 36 hours!! And even then, they were snooty on the phone, as if we should have been grateful that they even bothered to call us back!

How do they stay in business?