Optical Outlets - Wesley Chapel

Write a Review813-315-3085

CLOSED NOW - Opens at 9:00am

Girls working there are extremely rudes the worst attention this place should be closed

The girls who work there are rude and the customer service is terrible. Definitely not going back there again.

Do NOT waste your money going here!! My husband bought glasses from here and they gave him the wrong prescription and they didn't put the reading part at the bottom of the glasses. When he went to pick up the glasses he told them it was the wrong prescription and they told him to wear the glasses for a week and his eyes will get used to them. After a week, he called them and said that the prescription is wrong and they said "sorry. We don't give refunds." And he asked if they could fix the glasses and they refused. The whole office was rude and we wasted over $250. We have went to numerous places that sell glasses and NEVER have had so much trouble. We got scammed out of our money. Do yourself a favor and do NOT go here!!!

Stay away from this place. There is a reason they have a cheap eye exam. I spent over $350 for two pair of glasses and they never got the prescription right on one lens. They kept trying to bend the glasses to correct the situation, but it was obviously the wrong prescription. I was actually forced to use my old glasses to read the paper. They were the top of the line transition lenses with all the perks and they did send them back to have the bad lens corrected, but the same problem existed. They told me there was nothing more they could do. Live and learn. The girl who greeted me was very nice, but I can't believe I let them take me for that amount of money without satisfactory and useless glasses.



Kevinniceguy