Target

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OPEN NOW - Closes at 10:00pm

drove 45 minutes to this Target because we felt like they had a large selection only to be racially profiled. I myself on Nov 19th purchased over a 100 in toys for my grandsons for Christmas. Now they have a special if you spend over 100 you get a 20 gift card. So I proceeded to guest services where I presented my receipt and was given a 20 gift card and was told they would honor the price match once. I then accompanied by my biracial daughter who was already in the store shopping told her about the special with the app and that she should take her receipt to the service desk as well as she had shopped the same day as I had and spent 400. Well guess what at the customer service desk she was treated terrible by the cashier and denied the gift card. She then got on a speaker and asked a manager and rudely said she wants a gift card and it’s been way over 30 days. Which it was not. Of course the manager denied and agreed with cashier. We asked to speak to manager in person. I even explained that I had just done the same thing 20 mins ago and was treated nicely I then asked if we have the toys in car could we return them and rebuy she told us no they would have to be returned to sales floor and then we could go shop and rebuy. I asked several times for her managers name and was ignored. . At this point we were embarrassed and just decided to pay for out things and leave. After my daughter paid for her items the manager Cory hands her the gift card that she had told us absolutely could not given and says hope u have a better night. Smh what a insult. We will never be back

Great supper center. Lisa (manager) did a fantastic job at explaining a practical problem that I was experiencing with a purchase, even when I became frustrated.

She was extremely busy and took time to make sure I was recieving quality customer service.