The Ride Factory

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I've been to many shops in my 50 yrs on motorcycles. Hands down, The Ride Factory is seriously the most down to earth shop I've been to. There was no question too dumb to ask and they were happy to teach and show whatever your question is. They really do make you feel at ease and part of the family. Summer, Brian and the rest of the crew were honest, hardworking, professional and very knowledgeable. I never felt pressure or experienced hard up-sells. In fact they tried hard and succeeded in saving me money whereas other shops well, I never felt that way. It's very refreshing that they keep their promises and went the extra mile to get me back on the road in a very short amount of time with a lot of work to be done!. Brian even gave me a part off of his bike to meet the last minute deadline on something I never even asked to be fixed with no extra charge or second thought! These people Rock! I'm done with the Harley dealership, these guys have won my business I won't be going anywhere else. Thanks again, to Summer, Brian, Mikey, Shelby and Willie

I don't know how this place stays in business. Had some repair work done on my Dyna and had to take it back twice. I ended up having another shop finish it properly.

I rated them 1 start because 0 stars was not an option.I could