Taos Veterinary Clinic PC

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I'm very pleased with the service, care, and professionalism at the Taos Vet Clinic. I am new to the Taos area so when my Lab Zeus became suddenly ill, I picked them out of the hat. Unfortunately, my buddy has cancer. As bad as that is, Dr. Shupbach's rapid and accurate diagnosis, and Dr. Tillman's expert surgical skills have given us an opportunity to intervene surgically, and at least for the short term has given Zeus at least a little more quality time and life to spend with us.
During this, one of the worst times we've had to face, the compassion of the docs as well as the entire rest of the staff at Taos Veterinary Clinic, have made this a little more bearable.
GOD BLESS ALL OF YOU!

First off Laura Collins is absolutely the rudest individual working as a receptionist I have ever seen. After several visits and a diagnosis of diabetes I was still not told what dose to begin with for my sick kitty. I had already had a "diabetic consult" with Dr Shupbach and I returned to the clinic after spending several hundred dollars n insulin and supplies. I was too I need yet another diabetic consult visit a week later.

After an appt at another clinic I was informed that the glucose meter and supplies would not work for animals. That was the very meter De Shupbach had instructed me to purchase.

BEWARE of this vet clinic.

Being new to the Taos area I called several different veterinary clinics to make an appointment for a very ill barn cat who resides on the property I have recently rented.

Due to the lack of kindness and empathy by many of the community concerning feral cats they have been left to their own survival instincts. If they are inconvenient they are either killed inhumanely or relocated to become someone else's problem.

This cat has never been neutered which has caused him to constantly fight because of his uncontrollable biological urges. I came across him suffering with a purulent wound on his neck. I immediately called the numbers I found on-line hoping to find a compassionate response for this poor creature. I left a message on your message machine to make an appointment to have the wound seen and to schedule to have him neutered.

I was told my call would be returned. To no avail!

The wound is now badly infected and the cat is very ill. I drained the abscess as best I could and applied topical antibiotics to the area. I kept him hydrated and fed but he needs professional help I cannot give him.

Due to him being semi-feral I need an appointed time to be able to catch him. His appearance on the property is erratic. He usually appears very late into the evening.

The earliest appointment I could get from another clinic is 2 weeks away! I have a commitment out of town and have to leave this weekend. No one else here cares about this poor creature and will not take any responsibility for him.

Please do not say on your telephone message that someone will call back if you do not intend to do so, or hire receptionists with at least some level of compassion and integrity...I fear this cat will die due totally to lack of human compassion.

Very unprofessional and not compassionate at all. Very disappointed with their service. I recently had an emergency situation where my small dog was attacked by a larger dog and was bitten severely and was bleeding heavily. The vet on call there was very rude and he began yelling at us and was acting very irrate he showed no concern for our poor dog who was bleeding on the table in front of him. We became frightened of this man and decided to leave to go to another veterinarian. If you care about your animal DO NOT GO THERE. We will never return there. We still do not understand what made him so irrationally upset. I have never been treated that way at any business. The front desk staff was very rude also when we tried to call back to obtain the veterinarians name to report him the receptionist hung up on us repeatedly when she finally did talk to us she said "go ahead and report it to whoever you want your no longer a client of ours" she then hung up. Its scary that people who are so heartless work in a clinic thats suppose to care for animal. I am saddened and still in shock over their lack of compassion. I hope no one ever has to go through this again. :(