Elevated Plumbing

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I wish there is zero or negative rating.Elevated Plumbing is a collection of thieves. American First Choice is also a partner in crime. They know this company is a fraud. I have water heater problem and the Tech came and did not even check what is wrong and took 60 in cash as Dwaye claimed his credit card machine does not work. Then they said they would replace it and it never happened. When I call insurance company they have no recollection of the elevated plumbers and they denied sending them to me which is false because they gave them my information and I got their information from them. It is so shame this kind of business is taking place in US.
Stay away from American First Choice

Worst servicer!! Elevated plumber came out to replace a water heater, which was covered by my home warranty. So many issues!



1) Although this was considered an "emergency", took over 2 weeks to get the new heater installed.

2) When it was installed, the tech completely botched the job, got water in the electric panel, got soldering on the floor, and cracked the transition step between my basement rooms.

3) The water heater had to be fixed, took days for them to get someone out to repair it, again even though this was considered an "emergency".

4) Even though the company (Dwayne) said they would take full responsibility for the damage, they refused to act on it. I had to file litigation through my home warranty. Again - he said that they would fix it... it's more than two months later and they STILL have not repaired the damage.



All in all - TERRIBLE WORK, shady business practices, all around awful. DO NOT USE THEM!