Captured Image Photography Studio

Write a Review972-563-5600

They are horrible, do not use them! Disrespectful and incredible rude with lots of hidden fees! Don't waste your money!!

These people are complete and total thiefs! I would have given 0 stars, but that wasn't an option.

We had booked them (the husband & wife team) to shoot our wedding, but In order to reserve our date we had to pay a deposit fee (understandable) in the amount of $625.00. Besides a whirl wind of problems along the way ...quick example: Ronnie

(owner/photographer) was calling my cell @ 2 in the morning waking my fiancé & I up the morning before our engagement shoot where we had to be dressed & ready meeting at 7:30am. (And he was over an hour away from where we live so our alarm was set for 4am! Who does that?! Had this photographer never heard of beauty sleep? Well our "free engagement shoot" that was included in our wedding package was not free at all... Just him taking the pictures is free. Zero copies, no disk NADA soo the "free shoot" ended up costing us an additional $325.00 & mind you that was w/ NO PRINTS or EDITING just for the disk of the raw images. As if all that wasn't enough they don't remember a word they say from one minute to the next. Not sure if that is because they are so old, uneducated or plain ignorant... But the real cherry on top for me is when Ronnie calls to tell me that he is no longer going to be able to shoot our wedding and that he would be sending our deposit back in the mail..... a month prior to the wedding date; when I had already had hom booked 8 months prior to the event!!! Weeks went by & then months of him making up excuse after excuse as to why the money was not being returned. In the end we got zero back & our engagement shoot ended up costing us a grand total of $950.00! After that then of course I had to she'll out another deposit fee to book our new photographer which maybe ended up being for the best because she was amazing! Fair prices, very sweet lady!

Captivated Photography

(214)384-0533

www.mycaptivatedphotography.com

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