Michael's Flooring and Furniture
46 Atwater Rd, Thomaston, GA 30286
Reviews
12/29/2009
Provided by YP.comI purchased carpet for my basement 2 1/2 years ago. The sales man was very helpful and friendly. Unfortunately, the installation crew was less that professional. After they completed the job, I spent several hours cleaning up after them. There were little tack nails everywhere. The seems were very obvious. The crew smoked in my backyard most of the day. All this would have been OK if the carpet had lasted, but I had to have part of the basement restretched within a year. The larger family room started bunching just after the 1 year warrantly expired. Now, I will need to have the remainder of the basement restretched.
My family has used Michaels to carpet their entire homes with good results. I, on the other hand, am very disappointed with the qualitiy of workmanship in my home. We have decided to never risk getting the type of installation again.
I'm glad that you are happy with your purchase from Michael's Carpet and am sorry that your installation experience was not a good one. Please let our flooring manager know of any concerns or problems you have with your flooring product or installation and he will work diligently to ensure that you are happy with your flooring. Our installation does have a one year guarantee but if it has been just over one year, we should still be able to help you with and installation problems. We hope you will allow us to assist with your flooring in the future and prove to you that Michael's Dalton Carpet Outlet truly cares about their customers.
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