Firestone Complete Auto Care
3720 E 120th Ave, Thornton, CO 80233
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Reviews
10/25/2012
Provided by YP.comI took my car in for one new tire and an oil change which everything went fine with until the mechanic broke something. The car wouldn't turn off. Odd.
I dropped my car off, did some errands and when I came back they asked if the headlights turn off. I said, "Yes they are automatic and turn on and off by themselves." One counter guy said to the other, "The tech should know that." The oil change and tire finished, he drove me car around, and that's when it wouldn't turn off. They asked me if there was a special way to turn it off. I said, "No. Isn't this the 3rd time he's driving it? Hasn't he already turned it off?" Needless-to-say I had to leave my car there for them to figure it out. The next day they finally realized what it was that the tech broke, fixed it (but never took responsibility for it), and even tried to charge me full retail for the part. Since I got a new part for my car I am fine paying the cost price but not the retail price. They didn't lower it to cost and they didn't charge me labor of course.
I won't go back. Plus the customer in front of me was back again because they forgot to put transmission fluid back into the transmission and air pressure back into the breaks. Yikes!
More Business Info
Whatever You Drive, Drive A Firestone
- Hours
- Regular Hours
Mon - Sat: Sun Closed - Extra Phones
Fax: 303-457-9201
TollFree: 800-997-9115
Call Us: 800-997-9115
- Services/Products
- Tires, Batteries, Brakes, Oil Change, Alignment, A/C Service, Air Filters, Alternators, Auto Heating & Cooling Services, Brake Pads, Brake Services, Bridgestone Tires, Car Auto Batteries, Car Auto Inspections, Car Auto Maintenance, Car Auto Wiring, Climate Controls, Cooling System Parts, Disc Brakes, Engine Repair, Engine Services, Engine Tune-Up, Firestone Tires, Ignitions, Minor Repairs, Radiator Service, Radiators Repair Services, Rotors, Spark Plugs, Starters & Ignitions, Starting & Charging Services, Steering & Suspension Services, Tire Repair Services, Tires Service, Transmission Service, Tune-Ups, Vehicle Inspection, Vehicle Maintenance, Wheels, and All Other Auto Services. Call or visit us today!
- Brands
- Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
- Payment method
- master card, amex, visa, discover
- Location
- Thornton Plaza Shopping Ctr
- Other Link
https://local.firestonecompleteautocare.com/colorado/thornton/3720-e-120th-ave/
- Social Links
- Categories
- Brake Repair, Auto Oil & Lube, Auto Repair & Service, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automobile Parts & Supplies, Automotive Tune Up Service, Mufflers & Exhaust Systems, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive
- Other Information
Emergency Service: No
Express Maintenance: Yes
Fleet Services: No
Free Estimates: Yes
Parts Available: No
Rental Cars Available: No
Road Side Assistance: No
Shuttle Service: No
Towing: No
Wi-Fi: No
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