UCHealth Urgent Care - Thornton
13631 Colorado Blvd, Thornton, CO 80602
Reviews
09/20/2015
Provided by YP.comHere is the specific circumstance that prompted this one-star review: Upon arrival, my wife was explicitly told by the front-desk staff that they accept our insurance--whereby they took her insurance card and verified on their computer--only to receive a bill for $2,300 one month later; our insurance provider confirmed that our coverage does not include this facility.
(Speaking of which, $1,400 of our bill was a "facility fee" for my wife merely sitting on an exam table for all of fifteen minutes. The nature of her non-emergency treatment did not warrant this exorbitant charge.)
This egregious clerical error on their part resulted in a tremendous cost at our expense. Had my wife been correctly informed--about the insurance as well as the "facility fee"--she would have opted not to be treated here.
In summary, incompetence + lack of transparency = financially-distressed and justifiably-irate patient/consumer.
I strongly encourage people to Google "freestanding ER complaints" to see for themselves that our experience is not an isolated incident.
More Business Info
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- Regular Hours
Mon - Fri: Sat - Sun: - Payment method
- amex, check, debit, discover, financing available, visa, master card, cash
- Other Link
- Categories
- Emergency Care Facilities, Medical Centers