To Optometry

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All of the staff were VERY friendly, helpful, and accommodating. My little son was making quite a lot of noise playing with the toys in their toy box while I was getting my eye exam done, but the staff were all very sweet and he had a great time! Dr. Kim did an excellent job with my young son during his exam as well, and I highly recommend her and this office! I didn't end up getting glasses for myself just yet, but it was great how no one was pushing me into buying anything. 5 stars!

Dr. Kim is a great local eye doctor. She took her time to thoroughly examine the health and condition of my eyes. Not only did I get the right prescription, but she gave me the option between glasses and contact lens. She gave her recommendations and I felt no pressure in making my decision. If you're in a hurry, there are the corporate-run doctors all over town who'll check your eyes in 5-10 minutes. But if you want a doctor who truly cares about the health of your eyes, then Dr. Kim is an excellent choice.

Dr. Kim filled a new script for me based on her own examination of my eyes. When I went to pick-up my new glasses and could not see out of them properly, she refused to correct the problem. Whether it was her error in her diagnosis or a lab mistake in filling the script, the glasses were useless to me. I was out over $450.00 and had used up my only eyeglasses’ insurance benefit for the year. She agreed only to reimburse me for the frames so long as I left them with her, but not the lenses or the examination. I indicated to her that I would certainly pay for her time in correcting her error for a proper set of glasses, but I was not keen to pay another $450.00 for NEW lenses. What is the point of seeing an eye-doctor and getting a pair of glasses that don’t work? A red flag should have been raised when during my initial appointment with her, I’d asked her 3 different times why she was NOT testing my vision for computer work or reading. She indicated that since my long distance vision was being corrected, my mid-range and far-sightedness need not be checked and would adjust automatically. Huh? I’ve been wearing glasses since 4th grade and should have trusted my own instincts in realizing this was idiotic logic. Even Lens Crafters guarantees their work. Caveat Emptor! (By the way, formal complaints have been filled against this optometrist with the California State Board of Optometry, Consumer Affairs and credit card fraud reporting agencies.)

Dr, Kim was wonderful. She spent alot of time, and was very detailed in her findings. Her staff was wonderful. I left very satisfied. TWO Thumbs UP!!