Barcellos Family Restaurant

Write a Review401-599-0494

OPEN NOW - Closes at 9:30pm

I am utterly shocked at how rudely I was treated trying to place a takeout order. I was understanding of the fact that I was on hold several minutes after they first answered because it was a Saturday evening; but when the woman returned to take my order she said "What do you want." Didn't think much of it, though in hindsight it was curt. I said could I please get shrimp scampi and the woman said, "Over pasta?" to which I quickly asked the person next to me who's choice if that was fine then said, "Yes, please." Then I asked if that dish came with anything like soup or salad since I've dined there in the past and recall many entrees come with a choice of the two. She blurted "It comes with pasta!" I said, "I meant soup or -" to which she interrupted me with "Excuse me but I'm really busy here, could you hurry it up?"...I was really taken aback, especially because I didn't ask anything abnormal and I was the one put on hold - not her! So I said "Excuse me? I can't believe you're talking to me like that when I'm placing a take out order. Then she hung up on me. My phone happened to be on speaker and our jaws dropped. I've dined here many times; was just there the other week with my in-laws even. Needless to say, I won't be returning.

The food was good, but I had a bad experience with the waitress her name is AGRIPINA, she did a very discussing thing to me. I don't recommend her to serve you