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AK
Alexis K.

06/01/2018

Provided by YP.com

I moved into a property from this company on 1/22/2018 and so far I haven’t had good experiences. I heard bad things about this company but decided to give them a chance. I get a section 8 voucher so my rent is paid on time every month. The day after moving in I seen a roach. So I called and eventually the exterminator came and put traps down. Which they have done every month now. That’s all they do is put traps down no spray nothing. So while the exterminator was there they seen a bed bug on my kid bedroom door. But we weren’t getting bit so I figured it was just one wondering from another apartment. False. They looked around and didn’t see anymore so they let it go. This was within a month of me moving in. So I called and told the manager that there were bed bugs in the stairs in the hallway and nothing was done. So I found bed bugs in my brand new bed that I have now thrown away, I had stuff in my storage unit that I just put in my apartment not knowing there was bed bugs in it. All of mine and my kids beds and everything are brand new and will now probably have to be thrown away. So i put in an order and waited for the call which when he called he stated my bed bug order was put in 3 months ago and he didn’t know why it wasn’t taken care but he would email them... this was almost 3 weeks and nothing.. so I go to the office to get a copy of my lease and bring up the bugs and she states I might want to call my property manager and set up a payment plan for treatment.... but I’m confused..... why am I paying for treatment for something that was ALREADY IN MY APARTMENT? my lease isn’t up until January and I’m considering getting a lawyer and breaking my lease and getting my deposit back. I’m beyond frustrated. I’m not a dirty person and I will definitely not be living with bed bugs. After being homeless for 6 months this is not how I wanted my living environment to be. I’ve heard nothing but awful things about this company and now I’m believing them.. I am ready to move away and not deal with this company again.

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Beal Properties LLC

Categories
Real Estate Agents, Apartment Finder & Rental Service, Real Estate Buyer Brokers
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