Rock Roofing

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This company installed a roof for us in the Fall. From what we can tell to date, they did a good job on the roof. However, the owner, Rocky, personally provided the estimate and it was to include an operating roof window. When the roofers came, they had the wrong window -- a non-operating window. This was important to us as expressed to Rocky. My husband talked to the foreman on the job and he assured him that it would be no problem replacing the window at a later date when they got in the correct window. Four months later we still do not have the correct window. Now we are being told that they have to rip out the old, remove the curbing (which my husband asked about) and we will end up with a patched roof,. Of course we do not want a patched roof on a brand new job. We have repeatedly called, asked Rocky to call us, been promised he will and have not received a call from him. Once they have your money, there is no customer service

I had anew roof put on my house last month and am very happy with the job. I obtained 4 estimates, most of whom I found on Angies List, and believe I would have been happy with all of them. The estimates were all within a close range. My major requirement was that I wanted a local company with a regular crew, not a national company who, I felt, may not know their workers and possibly hire anyone off the street depending on how busy they were. Rocky personally provided the estimate, answered all my questions, told me about the supplies they use and the reason they did certain things the way they did. He seemed very knowledgeble and was not at all pushy. I chose him because he seemed to care the most about doing the best job and took pride in his work. The guys came early in the morning and completed the roof in one day. My yard was spotless when I got home from work. The roof looks great and I obviously can't be sure I won't have problems but I feel very confident that any problems will be handled professionally and honestly. He also sent someone (Jeremy I think) to improve the ventilation in my attic and insulate a storage closet a few weeks later who were also very friendly and professional. I asked Rocky if I needed more insulation in my attic and he did not recommend that (and he could have) but did recommend better ventilation. I had new gutters and gutter guards installed and they look great also. I will follow up with this review next spring and hopefully won't have any leaks this winter. Oh, I also got a great warranty.