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Reviews

JB
Jeff B.

09/28/2016

Provided by YP.com

Very pleased with the customer service and the help and advise given by staff they were very helpful in answering my questions, nice new equipment had me in and out on my way will definitely continue my business here

CS
Candy S.

11/12/2015

Provided by YP.com

This Place is a joke. The owner is rude. He is a joke. His equipment is crap like his attitude. DO NOT RENT FROM THIS PLACE. If you do not take this warning then you are stupid.

BJ
Brandi J.

05/04/2015

Provided by YPmobile

The owner of this place is a complete jerk. They don't do walk arounds of their equipment before allowing you to leave with it (or even help load it) then want to claim you broke all kinds of stuff! Very unprofessional!! I will never do business with these clowns ever again!

RR
Ray R.

12/01/2014

Provided by YPmobile
Very bad costumer service

The owner of this place is very rude and unprofessional. I try to return a heater that was defective I was waiting for the owner for more than an hour to get out the phone. Then he send one of his employees to get a propane tank to test the unit. This guys is a joke please stay away from this place

C
cmwilliams

07/22/2012

Provided by YP.com
In my 22 years of construction...

In my 22 years of construction sales and management I have never met anyone as rude and unprofessional as the owner of Hilltop Tool Rental. After renting 2 concrete power trowels (which I had called earlier in the week about and been told that they have plenty) I realized that one of them was not the full size after getting to the job site. I called immediately and was told that they did not have anymore, but would I like them to check with the owner to see if he would rent me one of their new machines? Rather than trouble them with checking into renting a new machine, I found another full sized one at another place and I called and told them that and that I would bring back the small one to which they said okay. When I got there to return it, I was told that I could only get a store credit which messes up the paperwork for the job on my end. So I asked for them just to run a credit on my card. The owner came out and told me he didn't care what I had been told and that was all he was going to do. I accepted that even though I didn't want to and the paperwork was filled out. Afterward I walked to his office and told him very calmly and man to man that I thought that he handled that very unprofessionally to which he yelled at me that he did not need my bleeping business and for me to get the bleep out of his store. I build 12 to 15 custom houses a year and deal with hundreds of vendors. I've never seen anyone come even close to the disgusting level that the owner of Hilltop Tool Rental displayed today...and over a $75 rental. Shame on him. He doesn't even deserve one star.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
Extra Phones

Fax: 281-255-9100

Phone: 281-587-2551

Brands
Dewalt
Payment method
visa, amex, discover, mastercard
Categories
Tool Rental, Contractors Equipment Rental, Office Furniture & Equipment-Renting & Leasing, Rental Service Stores & Yards, Tools
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