ShopRite

Write a Review732-286-4500

CLOSED NOW - Opens at 7:00am

This is by far the worst shoprite I have ever been to.their customer service is a joke and they treat the customers awful.tonight I bought a fee things and forgot to buy a sub for my father.so we went in and all the half subs were 50% so we grabbed the two we wanted and proceeded to the check our lane.the guy rings us up the subs ring full price.so we say somethings not right they're all 50% off .the cashier calls a manager she comes up says there not supposed to be marked down.so we say well why is there a sticker so she sends someone back to the subs .he calls the desk and tells her there's another one there that says 50% that shouldn't be.so instead of saying o we're sorry one of our employees must have put the stickers on the wrong one ,they start acting as if we had changed the stickers ourselves.so immediately we tell them to check there cameras instead they start arguing with us! I'm mortified and extremely upset because all I did was pick the subs up and go to buy them. I was not in charge of the stickers and certainly did not change the stickers! So the store Manger the big dork yells at my bf to get out of the store because we simply said check your cameras. There employee made an error and now we are being treated like criminals over a 6 dollar difference.the only reason we even brought it to there attention that it was ringing up wrong because it said 50% how am I wrong for brining it to there attention that their product was marked down on the top of the product. I never thought to look at the bottom.I figured it would just ring half off at the register.so instead of meeting their so called customer service with correcting their error and possibly asking the person who was in charge of putting the stickers on the subs. They treated paying customers like thrives trying to get over on them over two 5.99 subs. What I truly don't understand since I'm a Manger at a different food store. Is why didn't they just check the cameras if they truly thought we switched the stickers. In my store the customer is always right and we would never ever treat a customer with such disrespect ever! If we thought someone was trying to switch stickers and the people were getting upset. I'd walk in the back room check the cameras and see the big bright orange sticker on the product long before the customer ever came in.once I saw that I'd give the customer the product 50% then sincerely apologize for the confusion and inconvenience.that's how it should have been handled but they were to bold headed and lazy to do something that simple so we went home subless and extremely upset.I'm blown away by the whole experience. I've never in my life been treated with such disrespect.