Overhead Door Company of Lawrence
2322 SW 6th Ave, Topeka, KS 66606
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05/09/2014
Provided by YP.comDO NOT BUY PELLA WINDOWS OR DOORS. THE CUSTOMER SERVICE DOES NOT EXIST. JOE WHO ARRANGES CUSTOMERS AND CONTRACTORS IS RUDE AND THINKS HE CAN TELL ME IF I DONT STAY HOME AGAIN TODAY FOR A CONTRACTOR THAT MESSED UP YESTERDAY, HE WILL TURN MY ISSUE OVER TO NATIONAL ACCOUNTS. SO I TALKED TO TERRY WILSON, HE SAYS NO HE WONT DO THAT. BLA BLA BLA SO I SAT AND WAITED FOR THE CONTRACTOR TILL 3:30 TODAY WHEN I WAS TOLD 12;30 TO 1:00 PM. JOE IS VINDICTIVE, I DO NOT OWE PELLA ANOTHER DAY OF MY TIME, WHEN i HAVE TO LEAVE FOR A TRIAL IN 2 DAYS.
SO MR. JOE. AND MR. MIKE PETERSON, AND MR. TERRY WILSON, WHO ARE IN THE TOPEKA KANSAS OFFICE NEED TO HANDLE ISSUES PROPERLY. PETERSON TELLS ME I AM CONFUSED. OH GEE, HIS EMPLOYEE ANTHONY IS CONFUSED TELLING ME MY PATIO DOOR WORKS JUST FINE. MR. WILSON TELLS ME TO CALL HIM IF THERE IS A PROBLEM MAY 8TH, SO SURE CALL HIM AND HE IS IN YET AGAIN MEETINGS. THEN HE IS AT LUNCH, THEY BY 3 PM HE IS GONE HOME. WHEN DO YOU ALL WORK? THIS CUSTOMER SERVICE WITH PELLA IS TOTALLY PATHETIC. JOE THREATENED ME THAT IF i WAS NOT HERE FOR THE CONTRACTOR, HE WAS DONE, HE WOULD TURN ME OVER TO CORPORATE. DONT THREATEN ME, PROMISE ME. MR. JOE, I HAVE A SUBPOENA TO GET SOMEWHERE AT A CERTAIN TIME, I OWE YOU NOTHING. I HAVE BEEN HERE 15 MONTHS TRYING TO GET YOUR DOOR PIECES TO WORK. I WILL BE SURE TO MAKE A SIGN FOR MY FRONT YARD. I WAS HERE FOR THE 2:30 TIME YOU ORDERED ME TO BE HERE FOR. SO, GOOD LUCK TURNING IT OVER TO THE NATIONAL ACCOUNTS, JUST BECAUSE YOU CANT ORGANIZE 5 MEN TO REALIZE THE DOOR IS NOT WORKING, THAT IS YOUR PROBLEM. PELLA WINDOWS IS NOT A COMPANY TO GET ANY GOOD SERVICE.
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The Genuine. The Original. Overhead Door
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- Services/Products
- Our premiere steel insulated doors featuring our patented metal-foam-metal sandwich construction providing the highest R-value levels for exceptional thermal efficiency. TRADITIONAL STEEL Our popular steel doors that provide the long lasting durability you expect from an Overhead Door system. SIGNATURE CARRIAGE COLLECTION The Overhead Door Signature Carriage Collection doors combine the classic swing-open appearance and detailing of carriage house wood doors with the convenience of standard sectional garage doors. We combine our tried-and-true technical know-how with expert Amish craftsmanship to create a door that reflects handmade artistry yet is built to stand the test of time. WOOD GARAGE DOORS From economical doors made of hardboard panels to master crafted Meranti mahogany doors, Overhead Door has a wood door to fit your needs. MODERN ALUMINUM Sleek, sophisticated garage doors -- a unique look for today's more contemporary-styled homes. Crisp lines and sleek design formed from durable corrosion-resistant aluminum and light-filtering glass make a striking complement to your home. VINYL CLAD GARAGE DOORS With their rugged, thick vinyl skin, the DurafirmTM Collection doors are the ideal escape from wood door maintenance and steel door dent and rust worries. WOOD-GRAIN FIBERGLASS GARAGE DOORS Sleek, sophisticated garage doors -- a unique look for today's more contemporary-styled homes. Crisp lines and sleek design formed from durable corrosion-resistant aluminum and light-filtering glass make a striking complement to your home. DESTINY and ODYSSEYSIGNATURE GARAGE DOOR OPENERS Choose from an array of garage door openers, as well as optional accessories to complete your door system. We offer garage door service and repair on all garage door equipment including doors, openers, springs, rollers, remotes, and keypads. We service and repair all brands, makes, and models. Here is a list of some of the garage door repair services our professional employees provide: Garage Door Installation - This includes the installation of a new garage door. Includes the door itself, the track, cables, springs, hinges, handles, locks and rollers. It is the complete service and installation of a new door. Garage Door Replacement - The same type of repair as above except we include the removal and haul away of the old garage door and replaced parts. Repair All Brands of Existing Openers - We carry a wide variety of parts so we can repair and service all brands of garage door openers. Garage Door Tune-up and Safety Inspections - Comprehensive check where our technicians will evaluate, make minor adjustments, minor repairs and lube the door. This adds to the life of the door if done on an annual basis. Wireless Key Pads - Sometimes the battery operated remotes need programming or repair. Our technicians can help you reset these or you can read instructions for keypad programming here on our website.
- Brands
- Overhead Door Company of Lawrence
- Payment method
- master card, amex, discover, visa
- Location
- Serving your local area with offices and showrooms in the Lawrence area.
- Languages
- English, Spanish
- Accreditation
BBB Accredited Business
Angie's List Accredited Business
Member of the International Door Association
Member of the National Association of the Remodeling Industry
Winner of the Women's Choice Award by WomenCertified
- Associations
- NARI, IDA
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- Categories
- Door Repair, Commercial & Industrial Door Sales & Repair, Doors, Frames, & Accessories, Garage Doors & Openers, Overhead Doors
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