Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

S
smellycat83

06/30/2008

Provided by YP.com
Patient

This place seriously needs some training in customer service and service in general. Although, Dr. Okuo was great the rest of the staff seemed very unprofessional, talking on personal cell phones and leaving open food containers throughout the office and in actual vision testing areas. My biggest issue with their service is when Louise (the woman who handles ordering lenses, glasses or contacts) used my insurance without my permission to order same perscription lenses for my own personal frames, that were brought from home. When I called to complain and ask for a refund for the antiglare coating which I paid for, she said, "I don't have any money to give you. We don't have a refund policy." The most unprofessional environment I have visited in the relam of optometry!

More Business Info

Hours
Regular Hours
Mon - Fri:
Extra Phones

Fax: 310-371-4674

Payment method
master card, visa
Location
North Torrance Ctr
AKA

J Scott Fleming OD-Vision Source

Fleming, J Scott, OD

DR J Scott Fleming OD Optometrist

Categories
Optometrists-OD-Therapy & Visual Training, Optometrists
Suggest an Edit