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Reviews

Julie S

05/27/2018

Terrible Service

We purchased a new Lennox Furnace and Central AC unit early winter 2017. Initially the installation took several hours to remove old Lennox system that was 1st installed in 1991, then to reconfigure and install new components.

They only got the furnace fully operational when they left as THEY stated the furnace was more important at that time of year and to call them when were ready to use the AC and they would then come out and complete the Central AC unit and charge it.

Well we called them on May 23rd 2018. They came out the next day and spent 1 1/2 hrs approximately and before they left it "appeared" to be working. But not true. The very next day after they were here we went to turn on the AC NO cold air came out at all. The inside temperature when 1st turned on was 82�. About 2 hrs later it crept up to 86�.

We had to shut off the unit and called Dohlers who promised to be out Sat morning the 26th early. A no show. We got a call there was a "stomach flu bug" and another promise was made they'd be out the very next day, May 27th. Well May 27th over 3/4 done, there was no call, no show. Just as I predicted. If we get a call on TUESDAY May 29th I'd be shocked. A business or "reputable" businessman should NEVER make claims/promises they can NOT or will NOT honor!

The temperatures have been in the low 90's since Saturday and this makes a Chronically Ill and disabled person even sicker.

I would NOT recommend this company at all.

Julie S

05/27/2018

Terrible Service

We purchased a new Lennox Furnace and Central AC unit early winter 2017. Initially the installation took several hours to remove old Lennox system that was 1st installed in 1991, then to reconfigure and install new components.

They only got the furnace fully operational when they left as THEY stated the furnace was more important at that time of year and to call them when were ready to use the AC and they would then come out and complete the Central AC unit and charge it.

Well we called them on May 23rd 2018. They came out the next day and spent 1 1/2 hrs approximately and before they left it "appeared" to be working. But not true. The very next day after they were here we went to turn on the AC NO cold air came out at all. The inside temperature when 1st turned on was 82�. About 2 hrs later it crept up to 86�.

We had to shut off the unit and called Dohlers who promised to be out Sat morning the 26th early. A no show. We got a call there was a "stomach flu bug" and another promise was made they'd be out the very next day, May 27th. Well May 27th over 3/4 done, there was no call, no show. Just as I predicted. If we get a call on TUESDAY May 29th I'd be shocked. A business or "reputable" businessman should NEVER make claims/promises they can NOT or will NOT honor!

The temperatures have been in the low 90's since Saturday and this makes a Chronically Ill and disabled person even sicker.

I would NOT recommend this company at all.

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Phone: 269-469-5454

AKA

Doler Services/Tr Bulger

Categories
Heating Contractors & Specialties, Air Conditioning Contractors & Systems, Major Appliances
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