Budget Rent A Car

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Only reason why I am giving this place a star is because I can't write a review without one. DO NOT RENT FROM THIS RACIST RUDE PLACE! This is ridiculous. Andre Ivanovich needs to be fired. He treated me and my boyfriend with utter disrespect. We flew into Trenton on Dec. 29th and my boyfriend had made reservations online prior to coming to the rental place. My boyfriends license was a little damaged from all the bouncers bending it, hence the hologram was coming off. He is also under the age of 23, so they were going to charge him extra, but we got that fee waived online too by becoming a USAA member.

When we got to the airport, he picked us up in the shuttle and took us to the Avis/Budget offices. He was constantly honking at drivers and passengers who were hugging their family/friends and flashing high beams at them. We figured that was a jersey thing and let it go, but as soon as we got to the office, there was another Russian man there too giving us weird looks. We don't know whether it was because of our race, or what, they kept asking my boyfriend questions with total disrespect, wasted our time, didn't let us rent the car because something was wrong with the license but he wouldn't tell us what. The other Russian guy kept questioning and weirdly interrogated my boyfriend when nothing was wrong and started asking us all these questions about insurance and stuff when no rental company ever does. We asked for a customer service number from him so we can call to figure out what was wrong, but he wouldn't even give us that number. Needless to say we were stranded on the airport for a good bit. He took us back to the airport, did not help us with our luggage or anything (we had 4 bags total). We then tried our luck with enterprise. We just wanted to get a car and get to our hotel. The manager aka Andre from Avis called the guy working at Enterprise and told him we were coming there and he told him not to give us a rental. I figured out his name because I saw the name on his phone calling as soon as we got to the counter. We got the man at Enterprise to go check my boyfriends license with the sheriff officers outside and there was absolutely nothing wrong!!! We ended up wasting 3 hours to get a rental car, paid double the price at Enterprise, got disrespected because of our race. Andre needs to be fired. There are so many comments about him and reviews about how terrible of a person he is. On our way back we had to pick up a rental at another location, and had to return the car at the same location. Unfortunately we had to face that dog again, not the way I wanted to end or begin my trip. I highly recommend not to go to this location to rent a car ever. I will complain to corporate, I will take action to get this man fired.

If you know whats best for you DO NOT rent a car from this place they have an employee by the name of Andre that is rude and nasty ...his customer services sucks especially if you are of a certain race