Trumbull Animal Hospital

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I have been bringing our pets there for 25+ years, and quite honestly, they "used" to be very caring and I would say, Dr. Kahn STILL IS, but rather unfortunately it is NOW run strictly as a business. I recently had a very BAD experience there with one of the vets (who shall remain namelss) who hurt my dog quite badly. I filed a complaint with the office against her and was NOT asked for my side of the story, just received a very "cold" call from one of the secretaries saying they were terminating our relationship, and that my pet and I were no longer allowed there and they would mail me my records and to find another vet. This particular vet hurt my dog by making him bleed profusely when she cut his nails way too short (she is the vet, so you would honestly "think" she would "know better"), but no, there were two (2) clothes full of blood, and when I got home, he started to bled again, all over my home, my car and their waiting room (I had to bring him back to make the bleeding stop, but would only allow the tech to see him). It was only after I saw the very nice tech there, that he actually cleaned my pets paw and finally stopped the bleeding. The vet then tried to blame me for not getting his nails cut often enough (which I do faithfully every two months, but she said it needed to be every 6 weeks... like those two weeks really make a difference). His foot then swelled and he had trouble walking on it. So I made an appointment with the only vet there I completely trusted (Dr. Kahn) and I did what any other person who loves their pet as much as I do, I filed a complaint against the vet who hurt my baby so badly. And what do they do, certainly not apologise to me for hurting my baby. NO, of course not, they cancelled my appointment with Dr. Kahn and again, the head vet did not even offer me the courtesy of getting my side, but just decided to send me my records and tell me I am never allowed back there. How disheartening that after such a long relationship they would be so very cold hearted. They care nothing about your pets, they only care about the money they can take from you, by making appointments you don't need, suggesting medicines you do not need, etc. They are not welcoming, they are not friendly and they simply stop actually caring about your pets and started to run the hospital as strictly a business. The LEAST they could have done, was gotten my side of the story and apologised to me for treating my dog so poorly.