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MM
Mike M.

06/27/2014

Provided by YP.com

So I bought a Scotsman Ice machine from this company off of EBAY for $1300. What was delivered was a Follett Ice Machine AND it didn't even wok properly. It kept going on and off, on and off. So I attempted to rectify this with some guy named Jarrad. I was assured that he sent me the wrong item and I would have another shortly. TWO WEEKS LATER, I still didn't hear anything. I attempted to contact him via EBAY messaging. No response. I escalated the case with EBAY and it was resolved in my favor, BUT WAIT, it get's better.



I had to send the wrong and defective Ice machine back at MY EXPENSE. I don't have $425.00 to do this so I sent it FREIGHT CHARGE ONLY COD to the address EBAY said I had to return it to. Turns out, ACE Vending isn't located in a residential setting at 1929 W Calle Lado Al Rio like was on the profile from Jared.



Luckily, I still had the phone number from where Jarrad's helper called our small town convenience store. I called and finally got up with Jared. After being told that I'm just like every one else in this world with a problem, he hung up on me.



So I'm out $1300 plus shipping which turns out to be $1500, I have no ice machine, and Jared (Ace Vending) made a slick $1500.



God Bless America

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Extra Phones

Phone: 520-207-2477

Payment method
amex
Neighborhood
Millville
Category
Vending Machines-Parts & Supplies
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