Customer Service Solutions

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Customer service training seminars – consultative. Open. Inclusive. Question and answer and role playing that covers ALL aspects of Excellence in customer service. ONE on ONE training small teams and team building establish metrics and FOLLOW-UP GENERAL customer service consulting review internal processes time management staff communication with each other and clients discussion of cost analysis of SERVICES/PRODUCTS WHY your community is essential to your business and HOW to BE a part of that HOW to compete PROACTIVELY in your market HOW to move through market fluctuations HOW to gain NEW clients and keep current ones work with manager(s) to increase their effectiveness with staff and CLIENTS MYSTERY client personal visit phone EMAIL STRESS reduction for staff importance of reducing stress in the work DAY mindfulness breathing techniques relaxation PRACTICES ADDITIONAL support write employee and Company manuals client surveys and interpretation of data translate strategy into action.