Dependable Refrigeration, LLC

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Called Thursday night, this Saturday morning my oven is fixed! Thanks for being dependable!

I want to give Dependable Refrigeration of Tucson a loud clap of appreciation! I woke up to a warm refrigerator (one of the worst feelings in the world). Of course the first thing I did was to try to find someone who could hopefully fix it before I went to work. I searched a page or two in and found this company called Dependable Refrigeration. I definitely needed someone dependable!. I saw they were located in Tucson, had been in business for a very long time and I could call them 24/7…so I did! The lady that answered the phone helped me get someone to my home within t few hours hour (and told me the diagnoses fee) and a technician actually arrived in the two hour window! I told him I needed it fixed as soon as possible because I had to go to work. He said as long as he didn’t have to order a part, he should be able to repair it in time to get me to work. He told me most refrigeration repairs are minor, even though they seem like a big thing, which this seemed like a big thing to me! Thankfully, he had all the gadgets that he connected to different parts of my refrigerator and was able to tell me what the problem was in a short time. He said that it needed control board. I asked if it would be expensive and he said it is actually one of the most common things needed when a refrigerator needs to be repaired and he could do it right away. He said it wouldn’t cost nearly as much as if I needed a compressor or something .He went to his truck, came back, hooked a computer looking thing to my refrigerator, and plugged it back in. It started and he checked the freezer to feel if it was getting cold…and it was! I was so relieved!! I didn’t want to seem too excited because I didn’t want him to jack up the bill, but I wanted to jump for joy! He explained what he did, why he did it and to please call Dependable if I had any other issues. . It was definitely a lot less than a new refrigerator! I wrote him a check (they actually accept checks!), he wiped the floor where he was working (couldn’t believe he did that!) and told me to have a good day and if I have any questions or other problems, to call Dependable right away. I asked him for a business card so I wouldn’t have to Google them again if I needed to…haha. Remember that everyone! If you have a refrigeration repair, seriously, call Dependable Refrigeration. They are quick, fair and reasonable ! And, oh yea, Dependable!

My refrigerator was leaking water and I searched for a repair company and found Dependable. It was a Sunday night when I submitted a request for an appointment and less than 30 minutes later, I was contacted by the company letting me know that they received the request. They arrived then next afternoon, identified the problem and returned the following morning with the required part. I was very happy with the service and the fact that the technician wore booties to avoid tracking dirt through my home. I would highly recommend this company for appliance repair.

as a college student with a very busy schedule, they were very friendly, with flexible availability, and affordable service it was super easy to have my ice maker repaired the very next day!

Refrigerator sprung a water leak in middle of the night..called these guys and actually got a real person on the phone, who told me where shut off was till repair was made.