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TCIM Services specializes in outsourcing solutions for call centers. The company provides traditional outbound and inbound teleservices, including sales acquisition and customer care. Its Web-based services range from handling e-mail communications to VoIP solutions. TCIM Services is 9002 certified by the International Standards Organization. The company has nearly 15 years experience in support sales and customer service on behalf of Fortune 500 businesses. It focuses on the telecommunications, insurance and financial industries. TCIM Services has more than 4,000 facilities at 10-plus interaction centers. The company s locations satisfy geographical diversity critical to continual system reliability. It maintains a facility in Tucson, Ariz.