Preferred Homecare

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Poor customer relations, can't get equipment needed even if covered with insurance and Dr's orders. Personnel are not trained.
Had to buy a walker from another source because of the poor quality Preferred carries. It cost me $170.00 because my insurance wouldn't cover this vendor.

I use oxygen at 4.5 liters. My doctor sent an order for a portable oxy concentrator, and my insurance approved it, but preferred will not supply it. They say I am not qualified.

I am on 6 for liter flow due to COPD. Today when I received my oxygen tanks, 16 were delivered, even though I left 19 empty ones for pickup. Company rep told me that clients are limited to 16 tanks every two weeks. (The first I've heard of that). I volunteer Fridays at VA and use four tanks each Friday. That leaves me with eight for the other 12 days between deliveries. Which is ridiculous!

Not recommended due to poor service in scheduling and fitting.