Pueblo Springs Rehabilitation Center

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CLOSED NOW - Opens at 8:00am

Horrible place to send your loved one, do not send your loved one to this facility. My mom is there right now and what I am hearing is awful, thank goodness she had good friends there that are trying to help her, but being that is a place that is supposed to help people and yet they are rude, unprepared, unprofessional, and slow in helping my mom, I cannot believe this place is still in operation. And getting a meeting with them is even worse. My mom has had to wait for her pain medication after having a hip replacement surgery, yet if she didn't sign the contract she wasn't getting anything she was told by the med nurse, she was sick and had pneumonia and ended up in ICU, had lots of issues, went to this place cause she is on her own in AZ and they are supposed to help her get better so she can so home, yet they didn't believe her when she told them her health issues, they were not prepared for her upon arrival, they did not give her information about the place, they did not tell her there was a bath schedule, they gave her an intake at 11 pm at night when she was tired and exhausted and needed rest when she first arrived, it takes 45 mins to get her dressed today, and they play favorites with other residents they "like", if the nurses don't like you then you have to wait for everything. Being I live away from my mother it pains me that a place that is supposed to be trusted to take care of the elderly or help people get better so they can get back to better health doesn't take much pride in their facility or the people they hire to take care of our loved ones.