Stewart Boot Manufacturing Co

Write a Review520-622-2706

CLOSED NOW - Opens at 9:00am

Not a bad product, however, this was THE WORST business dealing that I have EVER had (to include dealings with Walmart, dollar stores, and fast food chains.) First, they are difficult to get a hold of.. Their voicemail box is full, and you can expect a wait time of 3-4 weeks for a response to email. Of course, this response only comes after you send several unanswered messages. Second, upon purchase, they will quote you a time of completion. In my case, completion was estimated between 3.5-4 months. The completion took over 6. Once the boots had been completed, I was notified via email that I owed them more money. This was particularly problematic for me as I had paid in full 6 months prior. I asked for them to email me an itemized cost breakdown for my boots and they sent me one totaling $537.42(with shipping). At that time, I had receipts showing that I had originally paid them $602.78. Yes, by their own estimate, I had overpaid by $65.36. I responded via email and attached copies of my receipts. At this point I was anxious to receive the boots as they were long overdue, and stated that the differential wasn’t a huge issue as long as they shipped them in a timely fashion. They didn't. They continued to claim that I owed them money. These boots were supposed to be a gift to me from my mother, and, as time went on and she knew that I still didn’t have them, she began to ask questions. I explained the situation to her. She then took it upon herself to go to Stewart Boot in person to try and recover my boots (neither of us live within eighty miles). The result was that she was able to recover the boots, but only after being yelled at by staff. In summary, I would NEVER WISH THIS TYPE OF BUSINESS DEALING ON ANYONE. Also, I saved all forms of electronic communications that I had with Stewart Boot Co. If you are still not convinced, feel free to shoot me an email at [email protected] and I will send a transcript of our dealings..