Ashley HomeStore

Write a Review206-431-5472

Took two months to deliver me a broken table, then they told me it’ll be two more months! Worst company to buy products from and worst customer service. Even the delivery guy was embarrassed for them!

I am very happy with my dinning room. Me and my husband went to see it for a couple of times. Jim helped us and was really informative and nice, felt no pressure, and answer all our questions.... As I said the price was great, I love the furniture, but I'm giving 4 stars for their wearhouse service. Wearhouse did some mistakes... the first time when I went to pick one of my chairs, they call to tell me that they forgot to give me the structures from my chair (by the way, did not even apologize). I don't live close from the store so I had to go back the next day for the structures. the next day I went back, but on Monday while my husband was assembling the chair together, he notice that they had given me 2 right sides, instead on 1 right 1 left. So I had to go back again for a 3rd time !!!!!! I was actually worried that they would not have them, or that I would have to wait for a long time... since I had read previous reviews from this store... Any ways everything did got taken care of in 3 days, but their wearhouse defently needs more attention on this cases, specially concidering people that don't live very close from them and some nice phone manners will help too !