Firestone Complete Auto Care
4105 S Yale Ave, Tulsa, OK 74135
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Reviews
05/14/2012
Provided by YP.comThe work they do is fine, but the guy they have answering the phone and helping customers at the front desk does not have a good "bedside manner," if you will. You have to ask for ride; he doesn't offer one. And don't ask them to take you across town... That's too far. Due to past experience I would not have gone here this time if I had had a choice. I only went here this time because my car decided to die just around the corner. I really don't like to deal with this man.
09/06/2011
Provided by YPmobileMy brakes had locked up and I brought it in. The mechanics could not figure it out. Finally the "Chief Mechanic" looked at it and said it was the master cylinder and priced it at $600. This is highway robbery
03/16/2010
Provided by YP.comWhen I walked into Firestone, I told David, the clerk at the desk, specifically that I broke two of the valve stems and that my truck has a Tire Pressure Monitoring System so that those would have to be replaced. Instead of getting off his rear end he said that they would replace them for free. I asked Really? I know those are expense. He said yes. Not an hour later (I left my truck there for the day) I got a call telling me that it would be $118 EACH to replace them.
When I went to pick my truck up, they had replaced all 4 instead of just the two that needed to be replaced. And basically they wouldn’t give me my keys back without paying for them. I got to looking at the bill and they put the wrong tires on – a more expensive one of course. And wouldn’t refund the difference to me. Chris – the store manager insisted that he had fulfilled his duties.
Next, the tire pressure light on the dash wouldn’t turn off. When I asked David about it, he said the dealer would turn that off for me. When I asked what that would cost me, he said it would be free. When I got to the dealer they said it would be $95 and take an hour.
Naturally, I went back to Firestone, they needed my truck for an entire day and ended up having to take it to the dealer anyway. Chris won’t honor a firestone coupon on the tires that they put on my truck – more expensive – because he didn’t feel it was his job to have to take my truck to the dealer to get it reset.
So basically they are incompetent and thieves at that Firestone.
More Business Info
Whatever You Drive, Drive A Firestone
- Hours
- Regular Hours
Mon - Sat: Sun: - Extra Phones
Fax: 918-622-1057
TollFree: 800-997-9115
Call Us: 800-997-9115
- Services/Products
- Tires, Batteries, Brakes, Oil Change, Alignment, A/C Service, Air Filters, Alternators, Auto Heating & Cooling Services, Brake Pads, Brake Services, Bridgestone Tires, Car Auto Batteries, Car Auto Inspections, Car Auto Maintenance, Car Auto Wiring, Climate Controls, Cooling System Parts, Disc Brakes, Engine Repair, Engine Services, Engine Tune-Up, Firestone Tires, Ignitions, Minor Repairs, Radiator Service, Radiators Repair Services, Rotors, Spark Plugs, Starters & Ignitions, Starting & Charging Services, Steering & Suspension Services, Tire Repair Services, Tires Service, Transmission Service, Tune-Ups, Vehicle Inspection, Vehicle Maintenance, Wheels, and All Other Auto Services. Call or visit us today!
- Brands
- Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
- Payment method
- discover, amex, visa, master card
- Other Link
https://local.firestonecompleteautocare.com/oklahoma/tulsa/4105-s-yale-ave/
- Social Links
- Categories
- Automobile Diagnostic Service, Auto Oil & Lube, Auto Repair & Service, Automobile Air Conditioning Equipment-Service & Repair, Automobile Parts & Supplies, Automotive Tune Up Service, Brake Repair, Mufflers & Exhaust Systems, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive
- Other Information
Emergency Service: No
Express Maintenance: Yes
Fleet Services: No
Free Estimates: Yes
Parts Available: No
Rental Cars Available: No
Road Side Assistance: No
Shuttle Service: No
Towing: No
Wi-Fi: No
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