Poteet, Robt W

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I think I've been using Cedarwood for at least three decades. Drs. Poteet and Sales are such caring and dedicated people, along with their staff. Since October, 2016, they have been helping me care for my bully mix, Diamond, my rescue from a northside neighborhood. Diamond and my other two pit bulls had problems adjusting off and on. Right before Thanksgiving Diamond ended up getting her legs badly damaged in a fight (with my other getting some facial damage). The damage was so bad I honestly thought she was going to lose one of her legs. Cedarwood took such great care of her (and me) and she was with them for about two months. She has full mobility and energy once again and also both her front legs. The ladies that work at Cedarwood have been supportive and understanding, all giving me valuable advice. Though I wasn't able to find another adoptive home for her, I now am armed with plenty of information and a new way of working my home situation. These people work so hard every day with lots of clients. Of the two months I had been going by to see Diamond, I think there was only one morning of quiet. Everyone here deserves kudos!

I have been using Cedarwood for about 25yrs. Starting when the office was still on 11th street in a small strip mall called Cedarwood. Have never used another vet since then. They are fantastic! Caring, compassionate but professional. They have taken wonderful care of our many animals over the years. Because I help with animal rescue I have been to a few other vets over time for that purpose. Have never found any of them to be anything other caring & generous but in my book you can't beat Dr Poteet & Dr Wendy. When a puppy we got was found to have distemper, we were crushed thinking he would have to be put to sleep. But I decided to try to nurse him through it, so they supported my decision & were there when I needed help. Dr Wendy went as far as bringing a neubulizer to our house so I could use it for him! Can't beat that. And by the way, he made it! He is now a somewhat cranky old man at 11! Lol I named him Eli b/c of a discussion I had with Dr Wendy. She had a little girl named Ellie & was pregnant with a son & she liked the name Eli but thought it was too close to Ellie's name. So Eli became Eli. I thank them for everything they do!

We've been going to Cedarwood for years. They are, without a doubt, the most compassionate and caring people you could ever hope to know. The entire staff is top notch.

Both Dr. Poteet and Dr. Wendy go the extra mile to help your pet. I have had Dr. Poteet and Dr. Wendy as my family vets for more than a decade, ever since i've moved in the neighborhood.

If I told my best friend about this place, I'd say that: These people are professional, But as professional as they are, they are compassionate, with PEOPLE TOO. We had a dog , and he was a sickly dog, his whole short life. We loved him very , very much. All the front people were Always so helpful to us, and kind to our Dog. We had to put him down after five years.I was so upset, every day, and I called Dr. Wendy and said "Dr. It would be easier to think about saying goodbye to him if I knew that I was going to see him again, but I don't know fpr sure that Dogs go to heaven", and she replied, in her calm, kind, and tender way, "You will see him in heaven, I know for sure you will." Having that conversation made it a little easier to face this difficult situation. They are members of our family, Dogs, and Cats and all the animlas we love.. I want to say that the day we were to put him back into the hands of our creator, Dr. Wendy, and one of the girls came in the room with us, it was very comforting to have another member of staff in there as well. When Dr. Wendy Salis administered the "Pink" serum, Dylan growled at the assistsnt that was helping, (W laughed, because he was thinking I guess, that she was the one who gave him that first little pinch.They gave him just enough to relax , so that we could say goodbye, and then when she put the rest into him, Both Dr. Wendy, and the girl helping wept alongside us, it was so good to have that compassion there. Thank you for taking such good care of our Dylan -Dog, (As Dr. Wendy would refer to him over the years).At Cedarwood, they treat your beloved family member with dignity, (like you do at home). and they are so consoling for when there are any problems. After Dylan (our dog) passed away, I clle the office a couple of times in my grief just to hear Dr. Wendy say that he is in a better place, and No longer suffering. It is still hard, some days, I just want him back. I look forward to the day that I get to to to heaven and there he will be waiting for me with his little tail wagging...I appreciate you all At Cedarwood...Thank you! Momma Stone, and Bill.

This is the said receptionist in question, and I had just a few things to clear up. Liz and her boyfriend had made an appointment on Saturday morning to euthanize a dog. Not only was this not their personal pet, it was a dog dumped on them by a friend and the couple decided that they didn't want the dog, and decided to destroy it instead. The reason i know this is because I was the one that made the appointment for these people. Not only were they not on time to their appointment, they were over TWENTY MINUTES LATE. The reason i know this as well is because the doctor came in looking for his first appointment at 9:00 a.m. and they hadn't shown. Assuming the appointment wasn't showing, the staff begain moving on to other clients who had been polite enough to show up to their appointments on time. At about 9:25 a.m. I was working on cashing out a customer when this loon comes up to the front and began raising his voice to an older woman in line for what he descibed as "taking too long". When I told the man I would be with him in a moment he lost his cool and yelled not only at the long-time customer of Cedarwood, but began yelling and barading me as well, because he had never been taught in kindergarden what waiting in line means. Once a staff member was free, which is hard on Saturday mornings as the clinic is always so busy, they showed the couple to an exam room. Fast forward to Monday morning and the clinic gets a large amounts of calls from the same number. The boyfriend had been calling all day to make sure the receptionist (me) was going to be promptly fired. The office manager called not only the woman the man was yelling at in line, but several people who had been in the waiting room at the time. The woman that had been in line buying "9000 things" told the office manager that this man was the rudest person she had ever come across. Some of the other clients had used explitives to descibe his behavoir. The clinic actually had to block this guy's number due to the volume of usless calls from him, and accused the office manager of "laughing at him" and "calling him names". Non of these accusations are true. I no longer am with this clinic, but have the upmost respect for the doctors and staff and will still recommend their amazing and awesome service and help. In conclusion, I wouldn't listen to a thing these people say.