TTCU The Credit Union

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I have tried ever since we started paying for our loan to get auto pay from my checking account. No one at TTCU can help even if you can get a representative to answer your call, which is a 20-30 minute wait every time. How hard is it to get auto pay set up? All I want to do is make sure my bill is paid. They make it incredibly difficult. This has been the worst experience with any lender I have ever had.

As a teacher in the Tulsa Public School System, my Dad was a charter member of the Tulsa Teacher's Credit Union. In our family this Credit Union was a constant. My parents were both members, all three of their daughters were members, and most of their Grandchildren are members.

My association with TTCU started with a savings account when I was 16 years old. Now 50 years later, I have the same savings account along with a checking account, auto loan account, and a Visa card. These accounts are now the primary banking accounts for my husband and I. We have closed all but one of our other banking accounts in favor of this one because of the hometown, personal attention we feel we get from TTCU.

I think my Dad was right when he presented me with a Credit Union passbook (we used to use passbooks) and admonished me to take care of it because it would become one of the most valuable assets I would own.

I go to the Eastland Branch on a Daily basis. I walk in and I am greeted by my name. They always have smiling faces. And they go above and beyond to help you I love TTCU and I LOVE the Eastland branch. I will be a member for life.

To make a payment on your loan, you should not have to give your information and your spouses too. That is stupidity. I am giving my bank account information to them. I should not need to give my DOB and my husbands with a company I have had a loan with for 2 years. Frustrated.

Had a very bad experience with a mortgage agent at the South location (81st and 169). She was hateful, did not communicate with us at all, lied about our interest rate, raised it without even so much as notifying us, was underhanded and sneaky and when confronted about her lack of communication could only say, "I don't know." TTCU hires mortgage agents without a lick of math skills who rely completely on their computer programs to take ten minutes to do a simple calculation that anyone with half the knowledge they're supposed to have can do in thirty seconds on a financial calculator. I do not trust these people and deeply regret going to them for my mortgage. Will not recommend.

One of the most toxic and unprofessional work environments I have ever work in. Loosely ran with a lot blame game and second guessing. If there was a show call Credit Union Nightmares, I would nominate TTCU or The Credit Union in Tulsa first!

TTCU has, in my opinion, unethical lending policies.



I have always overpaid my monthly payment AND paid 2 weeks early each and every month. I foolishly thought I was building up a cushion just in case my job decided to lay me off. Image my disgust to find that when I logged into my loan after 14 months of overpayments to find that I was only a month ahead? I had clearly overpaid my account by 4 months. I called customer service so sure that it was a mistake. I was furious to find that they have a policy (which was buried in the “fine print” of the contract) that says that they don’t care how much extra you pay – they expect a payment each and every month. The lady that I spoke to explained that even if you paid a year in advance, they would expect a payment every month and if you didn’t send in a payment – you would be reported to the credit bureau as late!! This is highly unethical.



TTCU is the ONLY lending company that I have ever dealt with that will not give you credit for the payments that you make. I have had several car loans with various different lenders and every single one of them will reflect accurately if you pay ahead. TTCU acted as if I should have known about their policies.



When you have policies that are against the normal policies of companies – you should inform your customers that your policies are different – NOT BURY THE INFORMATION IN THE FINE PRINT. I have changed the way that I make my payments. All of the extra money now goes to an interest paying account at another bank and if I lose my job, I will make payments from that account. I am so disgusted that TTCU has hinder my safety net in case something happens and I am currently looking to refinance my car with a different company.



If you are a consumer like myself and pay ahead and pay extra then you need to be aware of TTCU’s policies and my advise would be go somewhere else.

Since 1998 this credit union is been a great

TTCU provides consistently outstanding service!

Wow! I couldn't believe the service I received at TTCU. The people were so friendly. I was seen quickly and the member service representative was very professional and helpful. I felt really good about my money when I left. They really make you feel like a person that matters.

The Broken Arrow branch is the BEST. I visit the drive-thru quite often and the teller always greets me. Keep up the great work!!!

TTCU employees have exceptional member service. No matter what the problem is there is always someone to help me. I have been a member since I was 16 and have loved it everyday!!

I love the credit union...they are always friendly and I have the feeling like they are there for me.

The people that work there are exceptional! I definitely recommend this credit union.

TTCU always puts the members first.

TTCU has always provided me with exceptional services from help getting started using virtual banking, applying for a loan, or opening an IRA.

TTCU's employees are always friendly, courteous, and professional.

What a great place to bank.

I've been a member of the credit union for 13 years and have yet to have a bad experience.

The virtual branch and MARCIA are not HARD to work if you know how to operate a computer i.e. move your mouse around and click on links or know how to talk on a phone.

If you ever need help with online banking then you could always CALL YOUR CREDIT UNION and they will walk you through the process even if it take you 15 minutes to complete anything because you are computer illiterate.

The employees are always helpful and well informed, I wouldn't go anywhere else =)

I have been a member since 2000 and I've had 4 car loans! Always have gotten exceptional service and awesome rates!

TTCU has the best rates around. The employees are extreamly friendly and helpful. I have been a member since 1991 and would not go anywhere else. I do all of my business with TTCU including my mortage. Everything is under one roof. They help the schools with the school pride card. They also pay me a member reward dividend on top of my regualr dividend. They are WONDERFUL!! I give them A+!!

I have been a member of TTCU for 27 years. They always offer the best rates and great products. The employees are awesome!