Warren Clinic

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CLOSED NOW - Opens at 8:00am

I really like Dr. Jill Moore and she has been my gynecologist for the last several years and she always made me feel comfortable, not rushed and she's laid back. However, her office staff needs to be trained in customer service or appreciate their job more. I had to find another doctor because I could no longer handle Dr. Moore’s staff. I was “8 minutes late” to my last appointment with Dr. Moore so they refused to see me and was very rude about it. I even told them that I had another issue that I needed to be seen for besides my annual check up, and they still told me to schedule another appointment. I’m a patient with an appointment standing there telling them that I have a physical issue that needs to be looked at as soon as possible and still they turn me away because I was “8 minutes late.” They were so hateful to me that I was in tears by the time I got to my car. I’m not even certain that Dr. Moore knows what is going on with her staff because she is probably too busy with her patients. Someone should tell her. I hope she sees this review. It is truly a shame to her good reputation as a doctor!!!