Creative Cakes

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CLOSED NOW - Opens at 8:30am

I have recently called to place a order for a birthday cake. I asked if they had a lot of orders that particular week, the lady that answered said no, I asked if they could fix a cake for Friday. Now I'm calling Tuesday morning at 8:49 needing a cake Friday afternoon. I tell her the type of cake I would like she tells me, No that the decorations takes time to do out of fondant. She offered to draw the decorations in icing I say ok..not what I wanted but it might work then she tells me she needs payment over the phone. Really? When has it ever been you ask for payment when placing an order. I have placed orders multiple times from different places and have never been told this. why would I pay for a service I hadn't received yet. I will never order from here again not only did you not try and fulfill the client wishes she gave me hassle when I didn't want to pay on the phone even after I offered to come in and pay for the cake. I went to sweet treats on W.Main st

They are rude to certain people. I have been there three times. I had the same rude result all three times. I went back the second time thinking that they were just busy, and the same with the the other times. I only like the cheese ball mix they sell. I don't eat sweets. However, they had a drawing box by the door during christmas and everytime a customer checked out they told them to write their information on the back of their receipt and drop it in the box at the front door. When my turn came the cashier said nothing to me like she did the others. She didn't even give me my receipt and I said something to here and she said Oh! Just fill it out and I will drop it in the box. I said no thank you, I can drop it in the box myself. Everytime that I have went there, I felt overlooked. They do not welcome African American in this place. Where are all of Gods People at? I will not go back to this place again.

I've made attempts (asking myself why) for every birthday in my family for years, onlyu to leave with nothing. Every attempt has proved to be a failure. A simple phone call or visit to place an order is filled with constant discussions about other business without asking me to please hold or excusing themselves. Cake decorating ideas are replied to as "we don't do that" or "we can do fondant but it's VERY expensive". Every experience I've encountered with this bakery has resulted in my exclaiming I will NEVER deal with them again while leaving frustrated. These individuals are not friendly or accommodating. Evidently, they only make white or chocolate cakes with white or chocolate frosting. You can forget requesting any type of special design or decor for your special person. Don't waste your time, money or patience!!!

I logged on looking for a phone number and saw the negative review, so I had to write one also. Creative cakes makes the most wonderful cakes - anywhere! You can go to one of the big box bakeries and buy one cheaper but you won't get the taste or quality of a Creative Cakes cake. My 6 year old and I treat ourselves now and then by going by and getting a cookie or a cupcake from the case. Everything is so delicious. I don't know what kind of bad experience the other reviewer had, but it sounds like miscommunication possibly. All of the employees have been extremely helpful and friendly to us. However, they are often very busy and you might have to wait to get served or check out. If you want to get the most delicious goodies anywhere, choose Creative Cakes.

For something yummy and gorgeous I suggest Creative Cakes. Their Hummingbird and Caramel cakes are my favorite.

Starting with their lack of friendliness to the lack of consideration they have for their customers is only 2 of many reason I will never step foot in their bakery again. They are not accomadating nor considerate of the customers and when I had to alter my arrangements with them for a cooking class due to a short notice job transfer they did not even try to accomadate any of my many request which were very reasonable and in the end would not refund my payment for services I never recieved. This is by far the rudest and unethical bakery I have ever encountered.