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Reviews

LF
Linda F.

09/03/2010

Provided by YP.com
evildisco13

Cream Pan is highly recommended but the Strawberry croissant is terrific awesome and the best,i believe is there's a say you get for what you pay, and those croissants and the res are unbelievable fantastic and great the price is right you can't complaint the employees are nice probably those people that are complaining about this place are the one's that gives an attitude and are very demanding probably that's why they where rude to you and i bet you still back to buy those delicious treats, the only bad thing they close at 4pm they are open 6:00am to 4:00pm Tuesday thru Sunday all Monday's are close

F
fancydiner

02/23/2009

Provided by YP.com
food is good service stinks

The japanese lady in her late 30's early 40's is very rude. Food is already pricey and served with a bad attitude after a long wait to pay for it is a great way to lose customers. I normally make a run from work and catch orders from everyone when I am the door. They dont care where I go they just want something to eat. So I go to cream pan, once I ordered 5 decafs and the lady looked at me like : what do you mean 5 i'm gonna run out of coffee! yeah, she asked me again 5 decafs? I said yes (like is there a problem?) she gave me all 5 cups almost half way full. after ordering pastries I noticed how empty cups were and took it back to her and asked her to fill them up. She gave me a look like she wanted to go postal. She is rude. they need to open the other cashier and not have people in line for 15-20mins to pay for coffee. NOTE PARENTS WITH STROLLERS this is not a friendly restaurant for you, they have a sign right b4 u come in that says "Sorry no strollers allowed". Everytime I am there and this lady is at the cashier which is not everyday I see her being rude to other people. Another time like always I had a long list of pastries and when I was in the middle of it, she looked at me like are u almost done?..too many items!! and she never smiles with that look like you are bothering her... I've been in customer service for 17 years and dealt with really messed up accounts. I always treat my customers nice and this lady is having a cow for a long list of pastries? If she is the owner, she is horrible. If she is the owner's wife, she needs to help her hard working husband to build strong clientele. Please improve...

More Business Info

Hours
Regular Hours
Mon - Sun:
Payment method
mastercard, all major credit cards, amex, discover, visa
Neighborhood
Tustin
Categories
Ice Cream & Frozen Desserts, Bakeries, Dessert Restaurants
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

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