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Reviews

RP
Ron P.

06/26/2018

Provided by YP.com

Well here is my feedback. I had interior panel part on 2004 pontiac grand prix that was dysfunctional because plastic piece broke off and would not hold clip to keep it in place on interior trim. GM discontinued panel so I had two choices junk yard ( lots of luck) or somehow get plastic fixed. Had idea maybe be possible . Googled something close to wording , repair plastic part, and east texas collision popped up. Called them and they said bring it by. THEY DID IT. Somehow molded new plastic and old plastic with some metal and shezam it held clip and the original panel went back into place like nothing wrong ever happened. Here is kicker they must have realized I was desperate as wanted to keep car in as close to classic like condition as possible and would have paid $100 or more and would not have complained as pretty desperate. Unbelievable but they only charged me $20 and helped me put it back in. Looks perfect. In my book these guys are the tops, not only good at what they do, but also creative with coming up with solutions and more than fair on what they charge.

JN
Joseph N.

10/28/2014

Provided by YP.com

I had a bent radiator support that needed to be straightened, a front bumper that needed to be painted, a front lip I wanted to add on and there was an issue with the hood not closing properly. It took 5 days just like they said and everything was lined up and painted perfectly. I will definitely use them again.

U
unbeelievable

09/16/2011

Provided by YPmobile
Terrible!!!!

Ok so here's my story. I rear ended a driver who suddenly turned with no signal. Left front of car smashed. Called and spoke with East Texas Auto Collision. Was told turn around approximately a week. Told them I was paying out of pocket for rental and needed ASAP. Well 2 weeks and a day later at 5 pm I finally get my car. I was lied to several times when I called to see when car would he ready. Was told next day they just had to clean inside of
car, then car had to be put back together, then part didn't for, etc. All in all wish I had used someone else. I do not recommend them at all.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Extra Phones

Fax: 903-509-8372

Payment method
mastercard, visa, cash, insurance
Neighborhood
Pinedale
Languages
English, Spanish
Associations
NFIB,I-CAR
Category
Auto Repair & Service
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

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