Foot Locker Broadway Mall is a leading source of athletic footwear, apparel, and accessories. Catering to the sneaker enthusiast, Foot Locker in Tyler, TX provides the best selection of premium products for a variety of activities, including basketball, running, and training. Known as the premier location for performance athletic and casual sneakers, Foot Locker
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Reviews

KC
Kaitlyn C.

12/23/2014

Provided by YPmobile
Absolute WORST in-store customer service

Terrible in-store customer service! I purchased a gift card from this store for $120. Two days later, my dogs got ahold of the gift card and chewed it up a bit. All numbers were legible and the card still intact, I just did not want to give a chewed up gift card as a Christmas gift. I called the store to ask if they would transfer the money over to a new gift card, and the absolutely REFUSED! They said it was NOT their problem and pretty much that I lost my $120. They offered no assistance whatsoever and was rude as all get out! I called their customer service department and the representative was very helpful. She also called the store to ask why they wouldn't transfer the money to a new card and they said it wasn't their policy. The representative pulled the money off the card and emailed a gift card with no problem. After, I then had her transfer me to the complaint department and placed a complaint. I will NEVER give my business to this store ever again!

F
faiths46

11/08/2010

Provided by YP.com
Footlocker

My name is veshawn johnson and I am 18 years old.

More Business Info

Hours
Regular Hours
Mon - Thu:
Fri - Sat:
Sun:
Extra Phones

Phone: 818-728-0627

Payment method
apple pay, android pay, paypal, samsung pay, master card, visa, amex, discover, cash, debit
Location
Broadway Square
Categories
Shoe Stores, Sportswear
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