Kemgas

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Their dispatcher was very unprofessional and extremely rude when I calmly asked why our propane hadn't been delivered after 3 weeks have passed? Our tank was empty I hd 2 newborn 1 todler and a 2 kindergardeners in my household and we were without stove and hot water for 2 weeks,it was horrible. This was't the first,and I assume the last time this will happen.