Shang Hai Restaurant

Write a Review352-669-2004

CLOSED NOW - Opens at 11:00am

Worst experience ever. I ordered my meal and it came with half my wonton soup in the bottom of the bag (which was all noodles with not even a smitten of meat) , our crab ragoons had no crab, and both our rice and chicken were dry as a bone. I'm a waitress and I NEVER return food. I know how stressful that is for business owners. But, this was an exception. I appologized and told her I tried to eat a bite (which was all I could stand) of everything, just to see if anything was edible. But it wasn't. Instead of eating her slice of humble pie and either giving us a new meal (which we gave them the chance to do) or giving us our money, she did neither. Instead she told us we get half of our money, since we had eaten "half" of all of the food (which was a bold faced lie,) or we could call the police and let them deal with it. She was totally unprofessional and I will NEVER spend 40 dollars (mind you all I bought was chicken, wonton soup, 2 egg rolls, and crab ragoons) at this place EVER again. I highly suggest you don't bother wasting your time either.

staff very rude, wont change recipe even for food allergies, So if it has onions and you ask for no onion what youll get is a very rude lady screaming at you in asian . Dont worry the food is horrible as is the customer service

Always fresh and delicious! Large portions at reasonable prices.