Mountain View Veterinary Hospital

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This business is not very organized, and it seems that the follow up on its patients is basically a none caring attitude. I called more than once after visiting this clinic with my dog who had a skin infection and an ear infection. I was given medication after a very brief visit in the room by someone. I did not know if he was the veterinarian or not. I paid over 150.00 dollars for the visit and the medication. Again the visit did not take more than five minutes and cost over half of the bill. After treating my dog with the medications according to the instructions. Things looked good until a week after the medication ran out, all the symptoms came back and even stronger. I called the clinic requesting a solution or another dose of the medication, maybe stronger or longer time. The girl who answered the phone instantly said that I should bring my dog back in. I said to her that my address did make it so that the trip back would take over an hour, and since i worked a demanding job and I live alone isn't there a way to avoid the visit and just prescribe the medication according to what the veterinarian would think best. She said she would talk to him and then call me back. I waited....waited....more than a week now..nothing....it seems that if one does not pay for the repeated visits that they don't get any service and or caring for their pets. It seems that for a problem with your pet, plan on going more than once or twice and paying ...and paying....maybe this will be the time, no not this time, maybe next time/...OK here is a check, maybe this time,,so on and so on..meanwhile the veterinarian is in the same category of a human medical doctor financially....hey maybe they lost the file!...i am sure that they will say sorry..right , how many times have you heard that from incompetent businesses ..