Shop at Michigan's top furniture store, Art Van Furniture: offering home office furniture, dining room furniture, and bedroom furniture (including quality mattresses). Order online now or call Art Van Furniture at 1-888-4-ART-VAN.
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Reviews

R
reviewsofmi

07/26/2010

Provided by YP.com
GREAT PLACE!

Buy furniture there... great place to buy. Cheap also!

If you need new tv, go to PaulsTV located inside of it. Great DEALS. They even recycle your old TV.

T
tmwilliford

01/03/2012

Provided by YPmobile
Horrible customer service

Want to get treated like scum? Show up to Art van in jeans and a carhartt jacket and you will. I do not look like a bum by any means. I'm prior service in the Marine corps, I'm An Iraq and Afghanistan veteran and I still hold my high standards and I'm clean cut and shaven. I currently work as an overseas contractor making a little over 98k a year so I'm not just dream shopping I can pay cash for what I'm shopping for and that was my plan. That being said when me my wife and daughter walk in I get nasty looks from the start. Finally after looking around I tell the employee that I'm looking for a complete living room set and I told her what I was looking for. Her response after looking me head to toe and giving a scowl was Well sir I'm not sure about your financial situation but there is a clearance section in the back and she walks off. I shrugged it off still getting nasty looks as I walk through the store. I find a few things I have questions about so I start trying to find an Art van associate to help me. Well whenever I try to approach somebody I get a nasty look and they run off before I can ask anything. Finally I find the original employee that sent me to the clearance section showed her what I liked and asked if they had something similar that was offered as a reclining sofa and love seat. Her helpful advice? Feel free to look around and walks off. So after looking around more still getting no help and nasty looks I told an employee that there was nothing of interest in the clearance section and told them what I was looking for and that I'm paying cash. Well now the attitudes change and the original employee shows up and after being told I plan to pay cash for what I plan to buy I'm finally getting helped and treated somewhat like a customer. I went Gardner white and Value city and it was a world of difference. I was greeted at the door each time, I got the help I needed without even one nasty look and I was not asked about my financial situation. Art van you lost a good customer and if this is how you treat your veterans and customers then don't plan on EVER getting my business in the future.

More Business Info

Hours
Regular Hours
Mon:
Tue:
Wed:
Thu - Sat:
Sun:
Extra Phones

Fax: 586-566-1490

Fax: 586-566-7857

TollFree: 888-427-8826

Primary Phone: 586-566-7575

Phone: 586-566-3873

Phone: 586-566-5256

Brands
Ashley, Bernhardt, Broyhill, Exclusive Collections., Hammary, La-Z-Boy, Rowe, Simmons Upholstery, king koil, tempur-pedic
Payment method
discover
Neighborhood
Utica
Categories
Furniture Stores, Mattresses
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