Heritage Health Care Center
1657 Sunset Ave, Utica, NY 13502
Reviews
08/18/2015
Provided by YP.comThis email is to thank the staff of 2nd floor for the great care given my mother in law Mary Laraby-She is 90 yrs old and due to chemotherapy developed a clot in her left leg and lungs-She became well and was discharged home today , tuesda August 18-My nephew handled all of the arrangements and he is the primary caregiver along with his female companion who works in dietary Amy Russell-I would like this email passed on to the staff , especially the evening staff which we have nothing but praise for-We did have an issue today when she was discharged-My nephew is inexperienced with medical needs and did not ask some of the necessary questions or information he needed to because he thought I would know.I worked in long term care including rehab for seven years-I am sorry I did not tell him what to ask , about medications or medical equipment etc etc-I talked to a very nice nurse manager Heather-She was patient with me as i tried to figure out what went wrong-Thank you Heather-Please also pass this to education and of course the nursing Director.If I can be of any help , please know I am available at 507-4433 at any time
Mary Anne Laraby rn bs
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Sun: - Extra Phones
Phone: 315-797-1894
- Payment method
- check
- Neighborhood
- West Utica
- Amenities
- 220 beds
- Other Links
- Categories
- Medical Clinics, Homes-Institutional & Aged, Nursing & Convalescent Homes, Nursing Homes-Skilled Nursing Facility, Physical Therapists, Retirement Communities
- Other Information
Wheelchair Accessible: Yes
Parking: Lot, Free