Oneida Electrical Contractors

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Stay away unless you want to get into an argument. The experience I had was unpleasant from the moment an unidentified, young-sounding woman answered the telephone. I briefly explained that I wanted to get a small, residential job done (and believe me, I have lots of electrical work done and being received favorably here could have led to a measurable amount of business for this company) and what that job was. The next thing I know, without being told why, I was told to hold on a minute. Then, just as abruptly, a really hostile sounding guy - who did not identify himself until pointedly, but politely and respectfully being asked at the conversation's end. He would not confirm his rates (I am insisting on this information before I hire anyone anymore as I was just BURNED by a self-regarding electrician based out of Chittenango, NY, to the tune of $125 for his service call alone). This man, named John I eventually came to learn, apparently became impatient and agitated when asked to confirm his rates and curtly said he was 2 - 3 wks out on residential (although his yp ad stated he did do residential work). He continued to say that if I still needed someone to do the work after that time to cl bk, and he would confirm his rate. Really? What did he take me for? This guy must be pretty comfortable because he did not take down my contact information and did not schedule me for a follow up call when he was available. I am betting he just threw out the 2 - 3 wk timeframe as he was waiting for a lucrative industrial or commercial job to come his way. Rotsa Ruck. What a pompous person I thought this was! What made him think I was going to wait around for him for 3 weeks in the event he felt like doing my job? Hey, John. Only nobodies have no names. Do everyone a favor, will you? And close your doors. Don't bother completing construction on oneidaelectric.com until you refine your customer service skills. This is just what is wrong with small business in America. This John is not a Papa John who embodies what is right w/small business in this fine country.