i80 Insurance Solutions

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I held out so long to write a review. In October 2015 I took Financial Peace University via a small group through The Father's House. The program absolutely changed my life and perspective on money. The week about insurance though snapped me into action. My group leader recommended i80 Insurance Solutions to me and so I tried emailing through the website 2-3 times with no response and tried calling with no response. So I went on the Dave Ramsey site to find other Endorsed Local Providers and of course i80 came up so I went ahead and clicked the little button for them to contact me. Go figure they actually called me finally. So I met with one of their reps and I did get auto and renters insurance. While I was there I wanted to take care of the other stuff Dave Ramsey recommended (term life, long term disability, and identity theft) and I also run a home based business and wanted to see about business insurance. Well apparently only 2 people do the term life and business, and no one had a clue about the disability insurance the kept thinking I was talking long term care insurance. Apparently its been a while since they've done FPU. And I guess Identity Theft is included in my renters although it wasn't explained well to me. Anyway I've tried repeatedly to call and email. I've also left messages through Facebook to try to complete my insurance needs. Whoever responds on Facebook advises me to call. Well when you call you get the voicemail that doesn't even say i80 Insurance Solutions it just gives an extension and says its unavailable. No one returns calls. Sadly I'm already looking into other insurance providers even though I have about 4.5 months left on my auto and renters. I'm so disappointed considering the high recommendation my group leader gave them. I hope my group leader at least got their referral credit/bonus.